Legal
Privacy Policy
Last updated: January 2025
1. Data Controller
ALORA ("the Company", "we", "us") is responsible for processing personal data collected through globalalora.com and its subdomains.
Contact: info@globalalora.com
2. Data We Collect
We collect the following types of information:
- Contact data: name, email, phone, country, and company when you fill out our forms.
- Usage data: pages visited, time on site, device and browser, through cookies and analytics tools.
- Communications: messages you send us via form, email or WhatsApp.
3. Purpose of Processing
We use your data to:
- Respond to inquiries and manage service requests.
- Send commercial information about our services (with your consent).
- Improve our website and user experience.
- Fulfill legal and contractual obligations.
- Manage the commercial relationship with current and potential clients.
4. Legal Basis
Processing of your data is based on:
- Your explicit consent when filling out forms.
- ALORA's legitimate interest in managing its business operations.
- Contract performance when you are our client.
5. Sharing Data with Third Parties
We do not sell or rent your personal data. We may share it with:
- Service providers: email marketing tools (MailerLite), CRM and automation (Clay, Make) that help us manage leads.
- Authorities: when required by law or court order.
6. Data Retention
We retain your data for as long as necessary to fulfill the described purposes, or while the commercial relationship is active. Afterward, data is deleted or anonymized as appropriate, unless legally required to retain it.
7. Your Rights
You have the right to:
- Access the data we hold about you.
- Rectify inaccurate or incomplete data.
- Request deletion of your data ("right to be forgotten").
- Object to processing or request its restriction.
- Withdraw your consent at any time.
- Lodge a complaint with your country's data protection authority.
To exercise these rights, contact us at info@globalalora.com.
8. Security
We implement technical and organizational measures to protect your data against unauthorized access, loss or disclosure. However, no internet transmission is 100% secure.
9. Changes to This Policy
We may update this policy periodically. We will notify you of significant changes by posting the new version on this page with the update date.
10. Contact
For privacy inquiries: info@globalalora.com